FREQUENTLY ASKED QUESTIONS



All passengers above the age of 12 must have their own user profile in order to be added to a C17 Form. To create a profile for an additional passenger, sign up for Exempt and scan the passenger's passport information on the account page. To learn more about how to scan a passport, visit the frequently asked question page titled 'How do I Scan my Passport?' To add your additional passenger to a C17 Form, follow these steps: 1. Open a new C17 Form. 2. Click on 'Add Passenger' at the bottom left of the first page. 3. Scan the additional passenger's passport information. 4. Select the relationship from the drop-down menu. 5. Select whether the passenger will be using their exemption. 6. Click 'Save.' Your additional passenger is now added to the C17 Form. If you have any further questions, please don't hesitate to contact us."
You can scan your Passport by going to the My Account Page Step 1. Select Update Step 2. Select Scan Passport at the top left of the page. Step 3. Place passport in front of the camera on your phone Step 4. Scan the MRZ code at the bottom of your picture page in your passport. Step 5. All information such as your birthday, passport number etc. will be populated in the corresponding fields. Step 6. Select save and your profile will be updated with the correct information from your passport If you have any further questions or need any more assistance please do not hesitate to contact us. The Happy Exempt Customer Support Team
The Bahamas Parliament has enacted the Travellers Currency Declaration Act of 2014 which requires travelers to declare upon entry or exit if in possession of $10,000 or more in any currency.
VAT is applicable on value of goods, the actual duty, processing fees, storage, Insurance, freight, other charges, local landed chargers and environmental levy fees.
1. Exemptions can only be used on accompanied baggage. Meaning, the person claiming the exemption must have travelled with the goods, therefore goods arriving as cargo do not qualify (example – courier packages, goods via air or sea)
The Bahamas Parliament has enacted the Travelers Currency Declaration Act of 2014 which requires travelers to declare upon entry or exit if in possession of $10,000 or more in any currency. 1. Any person carrying cash and negotiable instruments of a value equivalent to $10,000.00 or more. 2. loose or uncut precious stones or jewelry with intention to trade of a value equivalent to $10,000.00 or more; and precious metals in bullion. 3. "Cash" includes coins and bank notes in any currency. "Negotiable Instruments" includes monetary instruments such as cheques, travelers cheques, promissory notes, money orders and instruments in bearer form.
In addition to the entitled exemption, every traveling adult, either visitor or resident is also entitled to the following duty-free allowances: 1. Alcoholic Beverages not exceeding one quart of spirits and one quart of wine (adults only), 2. Tobacco not exceeding one pound in weight or 200 cigarettes or 50 cigars (Adults Only).
1. All Bahamians and Residents are entitled to two exemptions valued at $500 twice per calendar year. There is no age restriction. Exemptions are not transferable to any other person and can only be claimed on personal items. 2. Only Visitors are allowed $100.00 per trip.
No. You must travel with your goods to claim your exemption.
No. You must travel to claim your exemption.
1. A current permit from the Department of Agriculture (one time use only) 2.The animal must be at least six months of age 3. A current Veterinary Health Certificate (vaccination records must be up to date)
The determination of Commercial goods, for the purpose of the Customs is based on the goods being imported into Bahamas for sale or for any industrial, occupational, commercial, institutional or other like use. Commercial in this context is not limited to remuneration or resale, but also includes business transactions for charitable uses.
When creating a Form in the app, the data you add may be lost if you close the app or your phone restarts during the initial process, unless you have already tapped “Calculate Duty.” Your form is not saved until you’ve calculated duty at least once. Any edits after the first “Calculate Duty” action, auto-saves. It is recommended that you do the following to prevent loss of information during this process; especially if you anticipate interruptions, travel information changes, and/or have many items to declare: 1. Tap “Calculate Duty” after the first few items 2. Return to “My Forms” in the main menu 3. Choose “C17 Accompanied Baggage Declaration” (or other form type you are creating) Choose “Uncompleted” 4. Find your current C17 form and tap “Edit Form” to the right of it From this point, any information and items added will automatically save This is the best way to avoid loss of data and having to restart a form.
Exempt is now available for use at all ports of Entry into the Bahamas.
The only information you can manually enter into your profile is your Address and your Telephone Number. All personal information such as birth date, passport number, etc., must be updated by scanning your passport. You can scan your Passport by going to the My Account Page Step 1. Select Update Step 2. Select Scan Passport at the top left of the page. Step 3. Place passport in front of the camera on your phone Step 4. Scan the MRZ code at the bottom of your picture page in your passport. Step 5. All information such as your birthday, passport number etc. will be populated in the corresponding fields. Step 6. Select save and your profile will be updated with the correct information from your passport