When entering your store in the 'Purchase from' field, if you don't find it listed, you'll notice a plus sign adjacent to the input field. Clicking on this symbol enables you to add your store to the form.

When you scan your passport, all identifiable information, including your passport number and national insurance number, is encrypted. For enhanced security, your profile will display this sensitive data as asterisks or dots. Upon visiting your profile page, you'll encounter a digital passport symbol featuring a QR code. This QR code serves as a representation of your digital passport for Customs purposes. Customs officials will scan the code to retrieve any necessary information for processing your customs form during the clearance process.

Upon your arrival in the Bahamas at Customs, you will notice a monitor in the hall displaying a 6-digit code. This code is provided to facilitate and expedite your customs process. Once you arrive, please open the app and enter the code as shown on the monitor. It is important to note that not all ports of entry will have the 6-digit entry code displayed. In such cases, please proceed to a customs officer as usual, and they will assist you accordingly to ensure a seamless customs clearance process.

Please confirm that you have successfully installed the latest version of the Exempt App from the app store. Once installed, navigate to the app's home page and select "Bahamas Digital Entry Card / Customs Form C17." On this page, you will find a button at the bottom of the form that allows you to add additional passengers to your form. If your additional passenger is a minor (12 years of age or under), their account will be automatically created, and they will be linked to your account when you scan their passport. For passengers above the age of 12, after scanning their passport, you will be prompted to provide some additional information, namely an email address and a phone number. It's important to note that each passenger above the age of 12 must have their own unique email address. After adding your additional passenger to the form, an email will be sent to the address you provided for them. This email will include their username and password. These credentials will come in handy if they ever need to travel alone in the future, as they can use them to log in and complete their own entry form. - Note: If a user has already created an account and scanned their passport information into the app. When adding them as an additional passenger to your form you will not be prompted to enter any additional information for them

In order to save the form even though it's not completed, you MUST fill out the "Travel" information and proceed to the end where the Terms and Conditions are. It is the tab immediately after the "Tobacco" tab. On that page, complete the declaration currency, select whether you are applying your exemption to this form and then finally accept the declaration. Once it is accepted, select "Calculate/Save" at the bottom. By selecting "Calculate/Save" it saves the form in draft until it is submitted to customs. You can retrieve the form at anytime under "Edit My Forms" that is found at the bottom of the homepage. Then select the form type that was created and then the form would be found under the "Uncompleted" tab.

On the home page near the bottom you can find the Edit My Forms option. Select it then choose the form type ( eg. C17 Accompanied Baggage). Choosing Uncompleted shows the list of saved declarations. (This is once you have selected the Calculate & Save button on the form.)

In the Invoice tab press the plus sign (+) in the center of the app. You will have the option to use your camera to take a picture of the invoice(s) or to select the invoice from your gallery. During this stage you can add five attachments (multiple receipts can be added in one picture). Pressing Next completes the process. Your next opportunity to add invoices in when the form is in Edit Form mode. Here you will need to select the plus sign (+) to the right of Invoices where you will be able to repeat the process above multiple times.

On the home page you select "Edit My Forms" then you select C17 Accompanied Baggage at the top. The saved form will be seen after selecting Uncompleted at the top. Select the form to edit.

In order to add a person they must first be registered. https://www.youtube.com/watch?v=NZDxIaQPgWo&t=4s After selecting Bahamas Digital Entry Card Customs Form C17 you should see the "Add Passenger +" button. This is your first opportunity to add a person. Your second opportunity is when the declaration is in Edit Form mode. You will notice the "Passenger & Exemption" label and a plus sign (+) to the right. After selecting to add passenger in both options you will be able to select "Scan Passport to Complete". Scan and then select that person's relationship to you then Yes of No to use their exemption. Lastly select the "Add" button at the bottom. There will be a notification if successful.

Ensure you reach the part of the declaration where it asks you to "Calculate/Save" as that is where the form actually saves your draft. If this is not done, you will have to start over from the beginning. After that do the following: - Go back to the Home Page - Scroll down to the bottom - Select "Edit My Forms" - Select "C17 Accompanied Baggage Declaration" - Search for your Record in the UNCOMPLETED section. - Finally Edit your Record. - Scroll down and select the PLUS button beside the "Invoices" tab. - Add your receipts as required.

You can edit your form by doing the following: - Scroll down to the bottom of the Home Page - Select Edit My Forms - Select C17 Accompanied Baggage Declaration - Search either COMPLETED or UNCOMPLETED to find your record - Then edit it as you see fit by adding the items and any invoices that would apply for the additions.

The "Purchased From" field, you have the ability to edit the content. To do so, simply select the middle of the field, and a cursor will appear, enabling you to type in the name of the store from which you made your purchases. This way, you can accurately specify the source of your goods.

As a resident of the Bahamas, even if you have nothing to declare, it is still necessary to complete a Digital Declaration/C17 Form and submit it to Customs. The process for travelers with nothing to declare is straightforward. After entering your travel information, simply check the "Nothing to Declare" box, proceed to the next step, and submit the form. You're all done.

To ensure successful scanning of your passport, please follow these guidelines:
Find a well-lit area before performing the scan. Sufficient lighting will help produce clear and accurate results.
Make sure there are no kinks or bends in the Machine Readable Zone (MRZ) of your passport on the picture page. The MRZ contains important information and any deformations may hinder the scanning process.

If you have followed the above steps and are still encountering difficulties in scanning your passport, you can attempt the following:
Try signing in on another phone or device. Sometimes, different devices may have varying camera capabilities, and this could potentially resolve the scanning issue.
Occasionally, certain devices' cameras may have difficulty reading the MRZ area. Although this is rare, it could be a contributing factor. In such cases, following the aforementioned guidelines becomes even more crucial.
If, despite troubleshooting using the suggestions provided above, you are still unable to scan your passport, we recommend contacting us for further assistance. Our team will be available to help you resolve the issue effectively.

If the camera on your phone is not functioning properly, there are alternative options to scan your passport and complete your profile. Please consider the following:

1. Log into your account using another device, if available, and utilize its camera to scan your passport. This will enable you to update your information successfully.
2. In the event that using another device is not possible, you can rely on designated kiosks or tablets provided by Customs at your port of entry. These dedicated resources are specifically designed to assist individuals in completing their profiles conveniently.

It is advisable to complete your profile prior to arriving at your port of entry in order to avoid any delays. However, if circumstances prevent you from doing so, rest assured that Customs will accommodate you by providing an alternative means to complete your profile.

All passengers above the age of 12 must have their own user profile in order to be added to a C17 Form. To create a profile for an additional passenger, sign up for Exempt and scan the passenger's passport information on the account page. To learn more about how to scan a passport, visit the frequently asked question page titled 'How do I Scan my Passport?' To add your additional passenger to a C17 Form, follow these steps: 1. Open a new C17 Form. 2. Click on 'Add Passenger' at the bottom left of the first page. 3. Scan the additional passenger's passport information. 4. Select the relationship from the drop-down menu. 5. Select whether the passenger will be using their exemption. 6. Click 'Save.' Your additional passenger is now added to the C17 Form. If you have any further questions, please don't hesitate to contact us."

You can scan your Passport by going to the My Account Page Step 1. Select Update Step 2. Select Scan Passport at the top left of the page. Step 3. Place passport in front of the camera on your phone Step 4. Scan the MRZ code at the bottom of your picture page in your passport. Step 5. All information such as your birthday, passport number etc. will be populated in the corresponding fields. Step 6. Select save and your profile will be updated with the correct information from your passport If you have any further questions or need any more assistance please do not hesitate to contact us. The Happy Exempt Customer Support Team

The Bahamas Parliament has enacted the Travellers Currency Declaration Act of 2014 which requires travelers to declare upon entry or exit if in possession of $10,000 or more in any currency.

VAT is applicable on value of goods, the actual duty, processing fees, storage, Insurance, freight, other charges, local landed chargers and environmental levy fees.

1. Exemptions can only be used on accompanied baggage. Meaning, the person claiming the exemption must have travelled with the goods, therefore goods arriving as cargo do not qualify (example – courier packages, goods via air or sea)

The Bahamas Parliament has enacted the Travelers Currency Declaration Act of 2014 which requires travelers to declare upon entry or exit if in possession of $10,000 or more in any currency. 1. Any person carrying cash and negotiable instruments of a value equivalent to $10,000.00 or more. 2. loose or uncut precious stones or jewelry with intention to trade of a value equivalent to $10,000.00 or more; and precious metals in bullion. 3. "Cash" includes coins and bank notes in any currency. "Negotiable Instruments" includes monetary instruments such as cheques, travelers cheques, promissory notes, money orders and instruments in bearer form.

In addition to the entitled exemption, every traveling adult, either visitor or resident is also entitled to the following duty-free allowances: 1. Alcoholic Beverages not exceeding one quart of spirits and one quart of wine (adults only), 2. Tobacco not exceeding one pound in weight or 200 cigarettes or 50 cigars (Adults Only).

1. All Bahamians and Residents are entitled to two exemptions valued at $500 twice per calendar year. There is no age restriction. Exemptions are not transferable to any other person and can only be claimed on personal items. 2. Only Visitors are allowed $100.00 per trip.

No. You must travel with your goods to claim your exemption.

No. You must travel to claim your exemption.

1. A current permit from the Department of Agriculture (one time use only) 2.The animal must be at least six months of age 3. A current Veterinary Health Certificate (vaccination records must be up to date)

The determination of Commercial goods, for the purpose of the Customs is based on the goods being imported into Bahamas for sale or for any industrial, occupational, commercial, institutional or other like use. Commercial in this context is not limited to remuneration or resale, but also includes business transactions for charitable uses.

When creating a Form in the app, the data you add may be lost if you close the app or your phone restarts during the initial process, unless you have already tapped “Calculate Duty.” Your form is not saved until you’ve calculated duty at least once. Any edits after the first “Calculate Duty” action, auto-saves. It is recommended that you do the following to prevent loss of information during this process; especially if you anticipate interruptions, travel information changes, and/or have many items to declare: 1. Tap “Calculate Duty” after the first few items 2. Return to “My Forms” in the main menu 3. Choose “C17 Accompanied Baggage Declaration” (or other form type you are creating) Choose “Uncompleted” 4. Find your current C17 form and tap “Edit Form” to the right of it From this point, any information and items added will automatically save This is the best way to avoid loss of data and having to restart a form.

Exempt is now available for use at all ports of Entry into the Bahamas.

The only information you can manually enter into your profile is your Address and your Telephone Number. All personal information such as birth date, passport number, etc., must be updated by scanning your passport. You can scan your Passport by going to the My Account Page Step 1. Select Update Step 2. Select Scan Passport at the top left of the page. Step 3. Place passport in front of the camera on your phone Step 4. Scan the MRZ code at the bottom of your picture page in your passport. Step 5. All information such as your birthday, passport number etc. will be populated in the corresponding fields. Step 6. Select save and your profile will be updated with the correct information from your passport

This is a fee imposed to assist the government, via the Ministry of Environmental Health with the disposal of items that are hazardous to the environment and require special waste disposal treatment.